
What to do if...
Problem Possible cause Remedy
You cannot activate or oper-
ate the hob.
The hob is not connected to
an electrical supply or it is
connected incorrectly.
Check if the hob is correctly
connected to the electrical
supply. Refer to the connec-
tion diagram.
The fuse is blown. Make sure that the fuse is the
cause of the malfunction. If
the fuse is blown again and
again, contact a qualified
electrician.
You do not set the heat set-
ting for 10 seconds.
Activate the hob again and
set the heat setting in less
than 10 seconds.
You touched 2 or more sen-
sor fields at the same time.
Touch only one sensor field.
Pause operates. Refer to "Daily use".
There is water or fat stains on
the control panel.
Clean the control panel.
An acoustic signal sounds
and the hob deactivates.
An acoustic signal sounds
when the hob is deactivated.
You put something on one or
more sensor fields.
Remove the object from the
sensor fields.
The hob deactivates. You put something on the
sensor field .
Remove the object from the
sensor field.
Automatic Heat Up does not
operate.
The zone is hot. Let the zone become suffi-
ciently cool.
The highest heat setting is
set.
The highest heat setting has
the same power as the func-
tion.
You cannot activate the outer
ring.
First, activate the inner ring
by changing the heat setting.
There is a dark area on
the multiple zone.
It is normal that there is a
dark area on the multiple
zone.
The heat setting changes be-
tween two levels.
Power management oper-
ates.
Refer to "Daily use".
The sensor fields become
hot.
The cookware is too large or
you put it too near to the con-
trols.
Put large cookware on the
rear zones if possible.
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